Introduction

At Digi Matrax, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.digimatrax.online or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.

This policy applies to information we collect:

• On this website
• In email, text, and other electronic messages between you and Digi Matrax
• Through mobile and desktop applications you download from us
• When you interact with our advertising and applications on third-party websites and services

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by any third party
• Any third party, including through any application or content that may link to or be accessible from or on the Site

Information We Collect

Personal Information You Provide

We collect several types of information from and about users of our Site and services, including:

Identity Information: When you create an account, place an order, or contact us, we may collect personal identification information such as your name, email address, phone number, mailing address, and company information.

Payment Information: When you make purchases through our Site, we collect payment information necessary to process your transaction. This may include credit card numbers, billing address, and other financial information. Please note that we use third-party payment processors, and we do not store your complete payment card information on our servers.

Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide.

Project Information: When you use our design services, we collect information about your project requirements, brand guidelines, design preferences, and any content you provide for incorporation into your designs.

Information Collected Automatically

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Usage Details: Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.

Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.

Cookies and Tracking Technologies: Our Site uses cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Information from Third Parties

We may receive information about you from other sources, such as:

• Social media platforms when you interact with us through social media
• Third-party services that you use to log into our Site
• Marketing and analytics providers
• Publicly available sources

How We Use Your Information

We use the information we collect about you or that you provide to us for various business purposes, including:

To Provide Our Services: We use your information to operate, maintain, and provide you with the features and functionality of our services, process your transactions, send you related information, and provide customer support.

To Improve Our Services: We use information to understand and analyze how you use our Site and services, develop new products, services, features, and functionality, and personalize your experience.

To Communicate With You: We use your information to communicate with you about our services, including service updates, offers, and promotions; respond to your comments and questions; and provide customer support.

For Marketing and Advertising: We may use your information to send you promotional communications about our services, special offers, and other news that we think will be of interest to you. You can opt-out of these communications at any time.

For Security and Fraud Prevention: We use your information as part of our efforts to keep our Site safe and secure, to monitor and verify identity or service access, to combat spam or other malware or security risks, and to comply with applicable security laws and regulations.

To Comply With Legal Obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.

For Business Transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

How We Share Your Information

We may share your personal information in the following situations:

With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent: We may disclose your personal information for any other purpose with your consent.

For Legal Reasons: We may share your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service, or as required by law.

Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you for various business purposes, including industry analysis, demographic profiling, marketing, and advertising.

We do not sell, rent, or trade your personal information to third parties for their commercial purposes without your explicit consent.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential.

The security measures we use include:

• SSL (Secure Sockets Layer) technology to encrypt data during transmission
• Regular security assessments and vulnerability testing
• Access controls to limit access to personal information to authorized personnel only
• Secure data storage with encryption at rest
• Regular monitoring of our systems for possible vulnerabilities and attacks

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal information that we hold.

Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.

Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.

Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section of this Privacy Policy.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. This Privacy Policy applies only to our Site and services.

Children's Privacy

Our Site and services are not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or through any of its features.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@digimatrax.online.

International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including personal information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

We will respond to your inquiry within a reasonable timeframe. Thank you for taking the time to read our Privacy Policy.